Winberry Casino Terms and Conditions

Welcome to Winberry Casino. These Terms and Conditions ("Terms") govern your access to and use of https://winberry.casino/ and all services, games, and promotions we offer. By creating an account, accessing our website, or using any part of Winberry Casino online, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of this agreement, you must not use our services.

Who We Are

Winberry.casino is owned and operated by 3-102-937610 SRL, registration number 3-102-937610, with a registered address in San Jose, Montes de Oca, Barrio Dent, Costa Rica. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, and we operate under License No. ALSI-202510054-FI2. As the official operator of Winberry Casino, we are responsible for the fair operation of all games, promotions, and payment processes offered on our platform.

Eligibility and Account Registration

To use our services, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We primarily serve players in Canada, along with select European and other regions where online gambling is permitted. When you complete Winberry casino sign up, you agree to provide accurate, current, and complete information. We reserve the right to verify your identity at any time, and you may be required to complete a Know Your Customer (KYC) process before any Winberry casino login is fully activated for withdrawals.

  • You may only register and hold one account with us
  • You must not create an account on behalf of another person
  • We may suspend or close accounts that violate these Terms
  • You are responsible for keeping your Winberry login credentials confidential

Currencies, Deposits, and Withdrawals

We support multiple currencies, including CAD, USDT, BTC, ETH, LTC, and TRX, giving our players flexibility when funding their accounts. Our accepted payment methods include Interac, VISA, Mastercard, Google Pay, Apple Pay, Neteller, Paysafecard, Skrill, Tether (USDT), Tether on Tron (USDT-TRC20), and Ethereum (ETH). The minimum deposit and minimum withdrawal amount at Winberry Casino online is $100.

We process withdrawal requests within 15 minutes to 24 hours, though KYC verification may take up to 12 hours, and pending time before processing can be up to 24 hours. We apply the following withdrawal limits:

  • $1,500 per day
  • $5,000 per week
  • $15,000 per month

If your balance is at least 10 times larger than your total deposits, we will allow withdrawals of up to $30,000 (or currency equivalent) per month. In all other cases, the standard monthly maximum of $15,000 applies. We reserve the right to request additional verification documents before releasing any payout.

Bonuses and Promotions

We offer a generous Winberry casino bonus package to new players, including a Winberry deposit bonus structured across your first three deposits, totaling 300% plus 675 Free Spins:

  • 1st deposit: 250 FS + 100% match
  • 2nd deposit: 200 FS + 75% match
  • 3rd deposit: 225 FS + 50% match

We do not currently provide a Winberry no deposit bonus or Winberry casino no deposit bonus codes; all welcome offers require an initial deposit. Any Winberry promo code shared through our official channels must be entered at the time of registration or deposit to be valid. All bonuses, including our Winberry casino bonus offers, are subject to wagering requirements, game weighting, and expiration periods, which we disclose in full within our dedicated Bonus Terms. Live casino games from Evolution and Pragmatic Play Live are excluded from bonus wagering contributions.

We also run a Bonus Store where you can earn berries and redeem them for rewards, a daily Wheel of Fortune, regular giveaways, and cashback of up to 20% on weekly losses. We host tournaments organized both by Winberry Casino and our game providers, giving players ongoing opportunities to win additional prizes.

VIP and Loyalty Program

We reward loyal players through our tiered VIP program, where every C$1 wagered earns 1 XP at all levels. Our loyalty levels range from Seed through to our top tier, Winberry, which requires 600,000 XP and unlocks 500 Free Spins, a personal VIP manager, unlimited cashout, and a 20% weekly cashback. As you progress, we provide increasing benefits including higher cashback percentages, birthday gifts, faster payouts, exclusive personal bonuses, and early access to new features before they are released to the wider platform.

Games and Software

We partner with more than 29 licensed game providers, including Pragmatic Play, BetSoft, Thunderkick, Yggdrasil, Hacksaw Gaming, and BGaming, to bring you a library of over 1,500 titles. Our Winberry casino slots collection features more than 1,000 games, including Gates of Olympus, Sweet Bonanza, and Power of Ten. Players seeking Winberry slots with progressive rewards can explore our dedicated jackpot section, while fans of real-time gameplay can enjoy our Winberry live casino lobby, powered by Pragmatic Play Live and Evolution, featuring titles such as Mega Roulette 3000, Turbo Baccarat, and Sweet Bonanza CandyLand.

Our entire game library is accessible through any modern desktop or mobile browser, as we operate on fully responsive HTML5 technology. We do not currently offer a native Winberry casino app for iOS or Android, but our mobile-optimized site supports an "Add to Home Screen" shortcut for quick access. Please note that Winberry Casino operates as a casino-only platform and does not offer sports betting.

Responsible Gaming

We are committed to promoting safer gambling practices. We provide tools such as deposit limits, self-exclusion, and cool-off periods to help you manage your play. If you feel that gambling is affecting your wellbeing, we encourage you to contact our support team or seek assistance from professional responsible gambling organizations.

Account Suspension and Termination

We reserve the right to suspend, restrict, or close any account if we suspect fraud, bonus abuse, multiple accounts, or any violation of these Terms. In such cases, we may withhold winnings pending investigation. You may also request closure of your own account at any time by contacting our support team.

Intellectual Property

All content on our website, including graphics, logos, game software, and text, is owned by us or our licensed partners and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of our platform without our written permission.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Nothing in these Terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms periodically to reflect regulatory, operational, or business changes. We recommend reviewing this page regularly, as continued use of Winberry Casino after changes are published constitutes your acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws applicable to our license under the Autonomous Island of Anjouan, Union of Comoros. Any disputes will be handled in accordance with this jurisdiction unless otherwise required by local law in your country of residence.

Contact Us

If you have questions about these Terms, our services, or your account, our support team is available 24/7 via live chat in English and French. You can also reach us by email at [email protected], or for VIP-related inquiries, at [email protected]. We are always happy to help you get the most out of your experience with us.